1. Information we collect
We may collect information directly from you, automatically from your device or browser, and from service providers that help us operate the site and connected account functions.
- Contact information such as your name, email address, company name, and any message you submit through contact or support channels.
- Account and sign-in information such as login identifiers, authentication events, password reset requests, and account status data.
- Order and billing information such as plan selections, transaction references, invoices, refunds, and fraud review details.
- Technical usage information such as IP address, browser type, device details, referring pages, timestamps, and security logs.
- Support and operational records such as tickets, chat history, and issue resolution notes.
2. How we use information
We use information to run the site and provide the services people expect when browsing public pages, signing in, requesting support, or completing account-related workflows.
- Provide and maintain the website, service pages, API access information, and account entry points.
- Authenticate users, secure sessions, detect abuse, and investigate suspicious or unauthorized activity.
- Process payments, manage subscriptions, issue receipts, and maintain business records.
- Respond to inquiries, deliver support, and communicate operational or policy updates.
- Improve performance, troubleshoot errors, analyze traffic, and understand how visitors use the site.
- Comply with applicable law, enforce our terms, and protect the rights, safety, and property of the business and its users.
3. Sharing and disclosure
We do not sell personal information as part of the normal operation of the site. We may share information only when reasonably necessary to operate the business or meet legal obligations.
| Service providers | Hosting, analytics, payment, authentication, email, security, and support vendors that process data on our behalf. |
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| Legal requests | Courts, regulators, or law enforcement when disclosure is required or reasonably necessary to protect rights and safety. |
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| Business transfers | Potential buyers, investors, or successors in connection with a merger, acquisition, financing, or asset transfer. |
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| With your direction | Other parties when you instruct us to share information or connect integrations. |
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4. Data retention and security
We retain information only for as long as reasonably necessary for the purposes described in this policy, including account administration, dispute handling, fraud prevention, bookkeeping, and legal compliance.
No online system is guaranteed to be completely secure. We use administrative, technical, and organizational safeguards appropriate to the nature of the data we process, but you should also protect your own credentials and devices.
5. Your rights and choices
Depending on your location and the nature of your relationship with us, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.
- You may contact us to request access to the personal information associated with your account or inquiry.
- You may request correction of inaccurate or incomplete information.
- You may request deletion where retention is no longer necessary and no legal exception applies.
- You may opt out of non-essential marketing communications by using the unsubscribe method provided in those messages.
6. Contact and policy updates
We may update this policy from time to time as the site, connected dashboard, service providers, or legal requirements evolve. When we make material changes, we will update the date shown at the top of this page.
If you have questions about this policy or want to submit a privacy request, contact us through the public support channel listed on the site.
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